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Cancellation Policy

Policy For Mommy & Me Classes

If, for any reason, you need to cancel your Mommy & Me class registration, here’s what you need to know:

  • We kindly request a minimum of 7 days’ notice prior to the start date of your class series to issue a full refund.
  • In the event that you are unable to provide the required notice, we will make every effort to fill the space with another mom. If we are successful in finding a replacement, we will gladly refund you the full amount.

Playgroups:

  • We require a minimum of 10 days’ notice prior to the start date of your playgroup series in order to issue a refund.
  • Our team will diligently work to fill the spot with another family. If we are able to fill the vacancy, we will happily provide you with a refund for your playgroup series.

At The Mommy Center, we understand that unforeseen circumstances can arise, and we always strive to be understanding and accommodating. If you find yourself in a situation where it is challenging to adhere to our cancellation policy, we encourage you to reach out to our team. We will carefully review your case on an individual basis and work with you to find a suitable resolution.

Your satisfaction and happiness are of utmost importance to us, and we continuously strive to create an enriching and supportive environment for you and your little ones.

Policy for Free Events:

Cancellation Policy for Free Events at The Mommy Center:

We understand that plans may change, and you may need to cancel your participation in a free event at The Mommy Center. Please take note of our cancellation policy for free events:

  • Cancellation Notice: While not mandatory, we kindly request that you inform us as soon as possible if you are unable to attend a free event. This will allow us to accommodate other interested participants.
  • No-Show Policy: If you are unable to attend a free event, and you have not provided prior notice of cancellation, it will be considered a “no-show.” While there are no monetary implications for no-shows, we encourage you to be mindful of your RSVP and the potential impact on other attendees.
  • RSVP Management: Due to limited capacity for our free events, we encourage you to RSVP only if you are certain you can attend. This will ensure that available spots are utilized by those who can fully benefit from the event.
  • Waitlist Management: If a free event has reached its maximum capacity, we may offer a waitlist. In such cases, if you are on the waitlist, please inform us promptly if you are no longer able to attend. This allows us to offer the spot to the next person on the waitlist.
  • Event Changes or Cancellations: In rare circumstances, The Mommy Center may need to modify or cancel a free event. If any changes occur, we will make every effort to notify registered participants in advance.

We appreciate your understanding and cooperation with our cancellation policy for free events. By adhering to these guidelines, you help us ensure that as many individuals as possible can benefit from the resources and support provided by The Mommy Center.

If you have any further questions or require assistance, please feel free to contact us at info@themommycenter.com or (949) 694-1622 Thank you for your support and participation.

Policy for Paid Events

Cancellation Policy for Paid Events at The Mommy Center:

We understand that circumstances may arise which require you to cancel your participation in a paid event at The Mommy Center. Please review our cancellation policy below:

  • Cancellation Requests: All cancellation requests must be submitted in writing via email to info@themommycenter.com. Please include your name, event name, and event date in the cancellation request.
  • Refund Eligibility:
    a. Early Cancellations: If you cancel your registration more than 48 hours prior to the start of the event, you will be eligible for a full refund of the event fee.
    b. Late Cancellations: For cancellations made within 48 hours of the event start time or for no-shows, no refunds will be issued.
  • Event Changes or Cancellations: In the event of unforeseen circumstances, The Mommy Center reserves the right to modify or cancel an event. If we cancel an event, you will be notified promptly, and a full refund will be issued.
  • Transfer of Registration: If you are unable to attend an event but wish to transfer your registration to another individual, please contact our event coordinator. Transfer requests may be subject to approval and additional fees, if applicable.

Please note that this cancellation policy applies specifically to paid events at The Mommy Center. For any questions or further clarification, please reach out to info@themommycenter.com.

We appreciate your understanding and cooperation with our cancellation policy as it helps us maintain the quality and integrity of our events. Thank you for your support of The Mommy Center.